Empirical Analysis of the Customer Loyalty Problem in the International Logistics Market

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題名:	Empirical Analysis of the Customer Loyalty Problem in the International Logistics Market
作者:	陳昭華 Chen, Chao-Hua
貢獻者:	運輸科技與物流管理學系 Transportation Technology and Logistics Management
關鍵詞:	Customer loyalty;International logistics market;Logistics service provider;NVO
日期:	2008
上傳時間:	2014-06-27 10:55:37 (UTC+8)
摘要:	In this study the focus was on comprehending the vital factors that affect the loyalty of international logistics service provider (ILSP) customers, with the aim of providing recommendations for sustainable operations. Empirical analysis was performed to
顯示於類別:	[運輸科技與物流管理學系] 期刊論文

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