Empirical Analysis of the Customer Loyalty Problem in the International Logistics Market

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Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/35910

Title:	Empirical Analysis of the Customer Loyalty Problem in the International Logistics Market
Authors:	陳昭華 Chen, Chao-Hua
Contributors:	運輸科技與物流管理學系 Transportation Technology and Logistics Management
Keywords:	Customer loyalty;International logistics market;Logistics service provider;NVO
Date:	2008
Issue Date:	2014-06-27 10:55:37 (UTC+8)
Abstract:	In this study the focus was on comprehending the vital factors that affect the loyalty of international logistics service provider (ILSP) customers, with the aim of providing recommendations for sustainable operations. Empirical analysis was performed to
Appears in Collections:	[Department of Transportation Technology and Logistice Management] Journal Articles

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