Empirical Analysis of the Customer Loyalty Problem in the International Logistics Market

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题名:	Empirical Analysis of the Customer Loyalty Problem in the International Logistics Market
作者:	陳昭華 Chen, Chao-Hua
贡献者:	運輸科技與物流管理學系 Transportation Technology and Logistics Management
关键词:	Customer loyalty;International logistics market;Logistics service provider;NVO
日期:	2008
上传时间:	2014-06-27 10:55:37 (UTC+8)
摘要:	In this study the focus was on comprehending the vital factors that affect the loyalty of international logistics service provider (ILSP) customers, with the aim of providing recommendations for sustainable operations. Empirical analysis was performed to
显示于类别:	[運輸科技與物流管理學系] 期刊論文

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