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    Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/39777


    Title: A new fuzzy concept approach for Kano’s model
    Authors: 李友錚
    Lee, Yu-Cheng
    Contributors: 科技管理學系
    Technology Management
    Keywords: Kano’s model;Fuzzy theory;Fuzzy mode;Fuzzy questionnaires
    Date: 2009
    Issue Date: 2014-07-07 21:38:06 (UTC+8)
    Abstract: In recent years, two-dimensional quality model addressed by Dr. Kano is proven to be effective. It meets
    the need of analyzing the requirement of customer. However, the questionnaires and classification evaluation
    table conducted by Kano in his model are
    Appears in Collections:[Department of Technology Management] Journal Articles

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