Integrating model of service quality development and improvement

CHUR > College of Management > Industrial Management > Seminar Papers > Item 987654321/28021

Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/28021

Title:	Integrating model of service quality development and improvement
Authors:	李友錚 Lee, Yu-Cheng
Contributors:	工業管理學系 Industrial Management
Date:	2006
Issue Date:	2014-06-26 23:46:29 (UTC+8)
Abstract:	Many of researches have proposed the new service development (NSD) process but the failure rate of NSD is high caused by the lack of an efficient development process and the lack of customer orientation input. This research is proposed,a revised improved
Appears in Collections:	[Industrial Management] Seminar Papers

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