Using Kano’s Model to Evaluate Employee Satisfaction-as Applied for Taiwanese High-Tech Industry

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Title:	Using Kano’s Model to Evaluate Employee Satisfaction-as Applied for Taiwanese High-Tech Industry
Authors:	賀力行 Ho, Li-Hsing
Contributors:	科技管理學系 Technology Management
Date:	2006
Issue Date:	2014-07-07 21:25:59 (UTC+8)
Abstract:	Nowadays, service quality is recognized in common as a decisive factor toward enterprise success in current environment of extreme competitiveness. Whether service quality is good or bad is in turn depending on employees. Satisfactory customers come from
Appears in Collections:	[Department of Technology Management] Journal Articles

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