The influence of quality management culture, quality consciousness, and service behavior for operating efficiency

CHUR > College of Tourism > Department of Leisure and Recreation Management > Journal Articles > Item 987654321/36193

Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/36193

Title:	The influence of quality management culture, quality consciousness, and service behavior for operating efficiency
Authors:	鄧維兆 Deng, Wei-Jaw
Contributors:	休閒遊憩規劃與管理學系 Leisure and Recreation Management
Keywords:	Quality management culture;quality consciousness;service behavior;relative operating efficiency;international tourist hotel
Date:	2010
Issue Date:	2014-06-27 11:35:47 (UTC+8)
Abstract:	This research discusses the influence of quality management culture, quality consciousness, and service behavior for relative operating efficiency. The research method includes descriptive statistics, reliability analysis, factor analysis, paired-t Test,
Appears in Collections:	[Department of Leisure and Recreation Management] Journal Articles

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