Chung-Hua University Repository:Item 987654321/35854
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    Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/35854


    Title: 臺灣高鐵新竹站乘客轉乘系統改善排序之研究
    Authors: 林祥生
    LIN, HSIANG-SHENG
    Contributors: 運輸科技與物流管理學系
    Transportation Technology and Logistics Management
    Keywords: 臺灣高鐵;轉乘服務;灰關聯分析法
    Taiwan high speed rail;Transfer service;Grey relational analysis
    Date: 2009
    Issue Date: 2014-06-27 10:52:26 (UTC+8)
    Abstract: 臺灣高鐵的營運模式已漸趨成熟，但根據相關調查顯示，乘客對高鐵公司的轉乘系統仍有所批評，因此本文將以新竹站為例，針對使用不同轉乘運具的乘客進行現場調查，並採用灰關聯分析法找出各項轉乘設施的改善排序。研究結果顯示，高鐵公司所提供的免費接駁公車尚不足以滿足乘客需求，且在市區端的轉乘資訊不足、車站大廳的轉乘指引有待加強等，都是新竹站強化轉乘服務的當務之急。本文所提出的評量架構及改善建議，頗值得高鐵公司參考。
    The business model of Taiwan High Speed Rail Corp.(THSRC) have become mature, but so far many passengers still think that transfer services of each station are under satisfaction level. This article took the HsinChu station as an example to conduct a perf
    Appears in Collections:[Department of Transportation Technology and Logistice Management] Journal Articles

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