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    Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/31238


    Title: 企業導入Lync整合通訊系統效益及滿意度之研究-以A公司為例
    Authors: 吳玫瑩
    Wu, Mei Ying
    Contributors: 資訊管理學系
    Information Management
    Keywords: 整合通訊系統;個案研究;TOE理論
    Unified Communications System;Case Study;TOE Model
    Date: 2013
    Issue Date: 2014-06-27 01:24:03 (UTC+8)
    Abstract: 隨著全球化經濟的趨勢策略下，企業主管已意識到員工的溝通成本越來越高，企業主管希望員工能隨時隨地的工作，對上下游廠商也希望能做到即時的溝通以提升效率，而此溝通管道已成為企業重要的成本之一。近年來，許多的企業相繼導入整合通訊系統，便是希望員工能更有效率的工作，以減少差旅與通訊成本等相關費
    用，進而提升公司的競爭優勢。本研究以新竹科學園區之光電產業A 公司為例，探討企業導入Lync 整合通訊系統後對於公司整體效益之影響。本研究主要以個案研究為質性探討，在個案訪談架構部份，本研究以TOE 理論為基礎，探討A 公司
    In recent years, many businesses have implemented unified communications
    systems in hope of increasing the work efficiency of employees, decreasing
    employees’ travel and communication cost, and enhancing their company’s competitive advantage. This study u
    Appears in Collections:[Department of Information Management] Seminar Papers

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