Service Quality Decision Making for Internet Protocol Television Service

CHUR > College of Management > Department of Technology Management > Seminar Papers > Item 987654321/30657

Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/30657

Title:	Service Quality Decision Making for Internet Protocol Television Service
Authors:	林淑萍 Lin, shu-ping
Contributors:	科技管理學系 Technology Management
Keywords:	IT-enabled service;Internet Protocol Television (IPTV);service quality assessment framework;two-dimensional importance-performance decision making model (IPSM)
Date:	2011
Issue Date:	2014-06-27 01:06:09 (UTC+8)
Abstract:	In recent years, with consumers’ increasing demand for Internet and multimedia, integrating Internet with information and communication technology to create a map of the Internet Protocol Television (IPTV) market, has become a main trend in Taiwan. Thus,
Appears in Collections:	[Department of Technology Management] Seminar Papers

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