Using Kano’s model to evaluate employee satisfaction in Taiwanese high-tech industry

CHUR > College of Management > Industrial Management > Seminar Papers > Item 987654321/27957

Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/27957

Title:	Using Kano’s model to evaluate employee satisfaction in Taiwanese high-tech industry
Authors:	李友錚 Lee, Yu-Cheng
Contributors:	工業管理學系 Industrial Management
Keywords:	Employee satisfaction;Kano’ model
Date:	2006
Issue Date:	2014-06-26 23:44:16 (UTC+8)
Abstract:	Employees can be considered as the internal customers in an enterprise. Thus the enterprise ought to have the capability and the technique to offer the best service. Nowadays, service quality is recognized in common as a decisive factor toward enterprise
Appears in Collections:	[Industrial Management] Seminar Papers

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