技術的進步和市場需求的變更加劇了競爭,並且強迫企業採用更好的管理方法來改善效率和提高獲利。知識管理已經被廣泛使用來提升競爭優勢。 Advancing technologies and constantly changing market needs induce competition between organizations and force enterprises to adopt better management methods to improve operational performance to survive and make profits. Knowledge management has been wid